REFUNDS & EXCHANGES

Exchange

If you require an exchange, please note that exchanges are subject to online availability. If your item is not available at the time of processing you will receive a refund or online credit, dependent on whether the returned item was full price or on sale. We cannot pre order or hold stock.

The item(s) must be unworn, unwashed, unused, in original condition with all labels / tags attached and returned within 7 days of receiving your product. Please note:  items returns/exchanges may take up to 2 weeks to process. 

Buyers are responsible for return shipping costs.  

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Exchanging for another size - Send back the purchase immediately with a paid postal bag for the new size. Sale items are not refundable or exchangeable. If you could also put a note in the parcel saying what you would like eg: exchange/size/different item or a refund : write you would like a refund.

Return address:

Doops Designs

25 Cowley Rd

Dunoon 2480 NSW

Australia

Refunds

Refunds are only available on full priced items and will be processed using the original tender type that the original purchase was made with.

Afterpay returns online

All full price afterpay purchases are eligible for a refund. order's placed on sale or during a promotion are only entitled to a online credit.

no exchanges can be made on afterpay purchases.